Contact

Pick the route that gets you a useful answer fastest.

Four direct channels for support, sales, press and security — or use the form below and we'll route it to the right person.

Help with your filing

Stuck on a cage, missing a relief, or something on the platform isn't behaving. Real humans reply, Monday to Friday.

support@taxwise.lkEmail support
Sales & partnerships

Pricing for accounting firms, multi-seat plans, partnerships with CA practices and corporates planning rollouts.

sales@taxwise.lkTalk to sales
Press & media

Interview requests, embargoed briefings, and expert commentary on Sri Lankan tax policy and the 2023/2025 amendments.

press@taxwise.lkPress inquiries
Security disclosures

Responsible disclosure of security issues. PGP key on request. 90-day disclosure window from initial triage.

security@taxwise.lkReport a vulnerability
Send a message

Or fill this in.
We'll route it to the right person.

We're a small team; we read every message. Expect a reply within one business day off-season, faster during filing season.

We never share your contact details with third parties.
Tax data is handled under the Personal Data Protection Act 2022.
Real humans reply, no autoresponders during business hours.
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Where we are

Made in Sri Lanka.

Sri Lanka

A distributed Sri Lankan team — Colombo and remote. We don't keep a walk-in office yet. Reach us first by email and we'll find time to talk.

General
hello@taxwise.lk
Hours
Mon–Fri · 09:00 – 18:00 IST
Response times

What to expect after you write to us.

These are commitments, not measured averages — we're heading into our first filing season. From September 2026 onwards we'll publish our actuals quarterly on the status page.

Filing season (Sep–Nov)
Within 1 business day
Mon–Fri, extended hours during the November deadline run-up
Off-season
Within 1 business day
Mon–Fri, 09:00–18:00 IST
Critical (locked out, IRD rejection)
Within 4 business hours
Mon–Fri during business hours
Press inquiries
Within 2 business days
Initial reply or acknowledgement
Security disclosures
Within 24 hours
Initial triage; 90-day responsible-disclosure window

Be first when we
open for 2025/2026.

TaxWise is in pre-launch. Drop your email, one note the day filing opens, nothing in between.

Join the waitlist
Filing opens Apr 2026 · Final return for Y/A 2025/2026 due 30 Nov 2026.